If you have a simple mobile plan and an eSIM-enabled phone, you might be wondering how to transfer your eSIM to a new device. An eSIM is a digital SIM card that allows you to activate your service without inserting a physical SIM card. It also lets you switch between multiple plans and carriers with ease.
However, transferring your eSIM to a new phone is not as simple as swapping a physical SIM card. You need to follow some steps to ensure that your eSIM is deactivated from your old device and activated on your new one. In this article, we will show you how to transfer your eSIM to a new phone in 3 easy steps.
Step 1: Back Up Your eSIM Profile
Before you transfer your eSIM to a new phone, you need to back up your eSIM profile. This is a QR code that contains your eSIM information and activation code. You can find your eSIM profile in the settings of your phone, under the cellular or mobile network section. You can either take a screenshot of the QR code or write down the activation code.
Alternatively, you can also use the Simple Mobile app to access your eSIM profile. Just log in to your account and tap on the eSIM icon. You will see your eSIM QR code and activation code. You can save the QR code to your gallery or copy the activation code to your clipboard.
Step 2: Deactivate Your eSIM from Your Old Phone
After you have backed up your eSIM profile, you need to deactivate your eSIM from your old phone. This will free up your eSIM slot and allow you to use it on your new phone. To deactivate your eSIM from your old phone, you need to contact Simple Mobile customer service and request them to cancel your eSIM service. You can call them at 1-877-878-7908 or chat with them online.
You will need to provide your phone number, account PIN, and eSIM activation code. Once they confirm your identity and verify your request, they will deactivate your eSIM from your old phone. You will receive a confirmation message and email once the process is complete.
Step 3: Activate Your eSIM on Your New Phone
The final step is to activate your eSIM on your new phone. To do this, you need to have your eSIM profile ready. You also need to make sure that your new phone is compatible with eSIM and unlocked. You can check the compatibility of your phone on the Simple Mobile website or app.
To activate your eSIM on your new phone, you need to follow these steps:
- Go to the settings of your new phone and tap on the cellular or mobile network section.
- Tap on the option to add a new cellular plan or SIM card.
- Scan the QR code of your eSIM profile or enter the activation code manually.
- Follow the on-screen instructions to complete the activation process.
- You will receive a confirmation message and email once your eSIM is activated on your new phone.
Congratulations! You have successfully transferred your eSIM to a new phone. You can now enjoy the benefits of having a simple mobile plan and an eSIM on your new device.
Conclusion
Transferring your eSIM to a new phone is not as hard as it sounds. You just need to follow these 3 easy steps:
- Back up your eSIM profile
- Deactivate your eSIM from your old phone
- Activate your eSIM on your new phone
By doing this, you can switch to a new phone without losing your simple mobile service and eSIM benefits. If you have any questions or issues, you can contact Simple Mobile customer service for assistance.
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